Here’s another experience I had just recently, this time, about a Help file in .chm format that won’t display its contents. If you’ve followed my blog even for a little while, you’ll know that I save my experiences with any problems, trivial or not, that get solved into this blog for future reference.

This post is going to be a quick and short one because the solution happens to be equally quick and short. In fact, if you’re in a hurry, you may jump to the solution by scrolling below, or clicking here.

CHM File Won’t Display Correctly

I downloaded a jQuery Help chm file and when I try to access its contents, it only shows something like the image below.

chm file wont display correctly

I thought I must have downloaded an incomplete file, but when I tried asking around in the forums, I realized that several other folks have experienced this too. Turns out this has nothing to do with corrupted files or incomplete downloads.

So, withour further ado, here’s the solution that I got from some helpful guys who did not hesitate to share their knowledge to us poor folks who would never have found a clue how to get over this problem.

Solution

  1. Right click on chm file, then click Properties.
  2. Then, Click on the ‘Unblock’ button. That’s the button just above the bottom ‘Apply’ button, and just below the ‘Advanced’ button, all within the ‘General’ tab .
  3. unblocking chm file

  4. Click ‘Ok’. This time, when you right-click the chm file and click ‘Properties’, you’ll no longer see the ‘Unblock’ button.
  5. chm file now unblocked

Now, you can access your downloaded CHM file and it will display its contents on the content pane.

chm file displaying properly

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