Market Samurai Not Working Anymore?
Why is my Market Samurai and Traffic Travis asking for registration keys/details again? I’ve paid for my Market Samurai copy more than a couple of years ago, if I remember right, and it has been working nicely until about a week ago. Or, at least that’s when I started it up again after having not used it for a time.
The first time it presented itself, I inputted my registration details. No joy. It spit it back out the way the hulk spit out the bullet that Bruce Banner sent in.
Just a few seconds ago, I opened MS again and this is what it showed me again. (BTW, I’m writing this in real time as I’m testing MS and trying possible methods to make it work).
[warning]
Please Enter your Registration Details to Access Market Samurai
Paid Users: Please enter your Registration Email Address and Full Version Key below to completely unlock Market Samurai permanently on this computer, and gain full access to all available features.
Trial Users: Please enter your Registration Address and Trial Version Key below to unlock Market Samurai’s Keyword Research tools on this computer, and gain a free trial of Market Samurai’s other advanced internet marketing features.
[/warning]
Solutions?
Have your experienced this too? If so, what did you do?
So far, I have not contacted support yet, as I want to explore a solution on my own before I give up. After all, they’ve suggested that a possible problem could be in my firewall.
I remember having accepted a Zone Alarm trial upgrade offer just very recently. Could it have made changes to the firewall settings?
I checked it, and it seems to be working alright. Where it set it for ‘Ask’, I reset it to ‘Allow’. Yet, the problem persist.
I remember to have also availed of a trial offer of AVG which allows the use of all features of AVG Internet Security 2012 for a trial period.
I checked and found its firewall enabled. I haven’t been meticulous prior to this installation so I did not know if it has been enabled before. Under select firewall profile are the choices:
- Allow All
- Block All
- Directly connected to the internet
- computer within domain
- Small home or office network
It’s default selection is the last choice. And inside, Market Samurai’s action is set to ‘Allow for Safe’; Traffic Travis’ is set to ‘Allow for All’; MNF is set to ‘Allow for all’; and MNF 5.3.1 ‘Allow for Safe’. Current MNF version is 5.7.0. (MNF, btw, also has problems with ‘verifying activation status’).
[note]
I changed to ‘Allow For All‘ for MS and for MNF.
Then, I run MS again. OMG! It’s working now!!! And MNF too!
So, it’s just a firewall issue after all.
[/note]
But Traffic Travis is still Not Working!
What bugs me though is why TT’s still not working?
TT: I changed the ZoneAlarm Trust Level to Super for TrafficTravisV4.exe residing in the Appdata/roaming directory (as that is where the shortcut points to). No joy!
When I entered my registration code, it returns an error:
That’s it. I sent a ticket to Traffic Travis support. At least though, I’ve got Market Samurai working again.
UPDATE:
June 2012
Traffic Travis support emailed me the following suggestion:
[note]”Please re-install directly through http://traffictravis.com/software/traffic_travis_v4.exe and activate it using your code, XXXXXXXXXX“[/note]
The code was the same code I had the first time I installed TT.
It worked!
March 2013
Perhaps Traffic Travis has some code embedded in there that monitors usage. I haven’t been productively using TT for some time, thus the same problem occurred again.
It again asked for a registration code and wouldn’t accept the old one. Thus I dug back the old email reply from support and re-applied it.
Worked again!
The downside to this is that with each re-install, you’ll lose most, if not all, of your previous data.